COVID-19 Communications Hub

Mitigation Actions Taken by LifeSpire

  • On March 3, LifeSpire issued a memo to all residents, staff, families and vendors that outlined the procedures the company implemented to keep residents safe. At that time, LifeSpire mandated that all visitors and staff be screened before entry into the higher levels of care—assisted living, health care and memory care—ahead of the Center for Disease Control and Prevention (CDC) recommendations. 
  • On March 10, LifeSpire limited visitors to those necessary to residents’ wellbeing or in end-of-life situations. LifeSpire communities continued screening all visitors, staff and vendors who entered the higher levels of care areas and further expanded screenings to all entrances at the community.
  • On March 13, LifeSpire restricted all visitors except in instances of end-of-life before the CDC made this recommendation. Every person who entered the community had to be screened for symptoms.
  • All communal dining and group activities were suspended on March 14. Transportation, except in the cases of medically necessary treatments and appointments, was also suspended that day.
  • LifeSpire started quarantining all non-essential packages on April 2. This policy was implemented due to recent research that shows the virus can live on surfaces for up to 72 hours.
  • Any LifeSpire team members who test positive and are asymptomatic will stay home for 14 days after the test date. If the team member becomes symptomatic while out they are required to be asymptomatic for seven consecutive days with no fever for three days or two negative test results 24 hours apart before they will be permitted to return to work.

Community Contacts

If you have questions or concerns, please reach out to the community’s administrator of health care:

The Chesapeake Barbara Jackson-Ingram – 757-223-1677

The Culpeper Jim Jacobsen – 540-321-1301

The Glebe Ellen D’Ardenne – 540-591-2104

Lakewood Felicity Wood – 804-521-9151

Lakewood At Home Tammy Mackey – 804-521-9243

Questions may be submitted via email at

Additional Resources

Centers for Disease Control and Prevention

World Health Organization

Virginia Department of Health

Leading Age of Virginia

Centers for Medicare & Medicaid Services