COVID-19 Communications Hub

https://lspireprd.wpengine.com/lifespire-issues-post-vaccine-guidance/
https://lspireprd.wpengine.com/covid-vaccine-update/
https://lspireprd.wpengine.com/update-on-governors-nov-13-executive-order/
https://lspireprd.wpengine.com/cdc-issues-guidance-for-thanksgiving-gatherings/
https://lspireprd.wpengine.com/1713-2/
https://lspireprd.wpengine.com/lifespire-installs-temperature-screening-terminals/
https://lspireprd.wpengine.com/september-10-covid-19-testing-update/
https://lspireprd.wpengine.com/covid-19-baseline-testing-schedule/
https://lspireprd.wpengine.com/masks/
https://lspireprd.wpengine.com/lifespire-temporarily-closes-headquarters-lakewood-at-home-office/
https://lspireprd.wpengine.com/lifespire-grants-team-members-affected-by-covid-19-additional-paid-sick-leave-free-testing/
https://lspireprd.wpengine.com/lifespire-enhances-preventative-measures-based-on-federal-guidance/
https://lspireprd.wpengine.com/lifespire-restricts-visitors-to-protect-residents-from-covid-19/
https://lspireprd.wpengine.com/lifespire-limits-visitors-amid-coronavirus-concerns/
https://lspireprd.wpengine.com/what-lifespire-residents-need-to-know-about-coronavirus/

VBH Foundation Accepting 2021 Scholarship Applications

The Virginia Baptist Homes (VBH) Foundation team is pleased to announce that the application period for this year’s tuition reimbursements and educational scholarships is now open. This financial aid is made available through the Foundation’s Employee Education Fund.

Eligible team members include current full-time or part-time LifeSpire team members—or the child or grandchild of current team members—in good standing who have worked at LifeSpire for at least six months of continuous service.

Applications should be submitted to community-specific talent management representatives by May 31. The application and other eligibility criteria are available through the talent management department. Scholarship recipients will be announced in June.

For more information, please reach out to VBH Foundation Vice President Jodi Leonard via email at [email protected] or to the community talent management department.

“LifeSpire’s mantra, ‘Faith. Wellness. Community.’ includes a commitment to our team members’ wellbeing and educational goals. The generosity of residents and team donors makes it possible for the Virginia Baptist Homes Foundation to fulfill this mission.”

VBH Foundation Vice President Jodi Leonard

LifeSpire of Virginia Names New Corporate Controller

The LifeSpire of Virginia management team is pleased to announce that Christine Moran was recently named the organization’s corporate controller. She has more than 25 years of experience in all aspects of accounting information, production, compliance and management. In this role, she will lead LifeSpire of Virginia’s accounting team, monitor, manage the company’s cash position and its nonprofit foundation’s business affairs and serve as a valued accounting and financial consultant to senior leadership and communities. 

Moran most recently served as the director of finance at the The Faison Center, Inc., where she supervised the finance and purchasing departments, managed all aspects of month-end close and all aspects of the year-end audit.

Prior positions include serving as controller for Patient Services, Inc., as well as business unit accounting manager for global business services for MeadWestvaco.

“Christine is a talented and proven leader with the utmost integrity,” said LifeSpire of Virginia’s Chief Financial Officer Chris Markwith. “I am overjoyed that she agreed to join the LifeSpire of Virginia team. Having Christine onboard gives me a great sense of comfort and will help the organization as we continue to grow and expand.”

Moran holds a Bachelor of Science in accounting from the State University of New York, Collage at Brockport. She lives in the Richmond area.

LifeSpire of Virginia Issues Post-Vaccine Guidance

The LifeSpire of Virginia community teams are excited to share the COVID-19 vaccination clinics have been successful and work continues to ensure residents and team members are vaccinated. LifeSpire of Virginia’s team members, families and residents should be tremendously proud of how the communities have rallied together, collaboratively, to fight the worst health crisis in a generation.

The extended LifeSpire of Virginia family is longing for reconnection, socialization, a new normal and will get there through small steps while being safe and smart in decisions and behaviors. Residents, families and team members have shown an enormous amount of strength, resiliency, dedication, patience and compassion over the last year and for that, the community teams are very grateful.

Like at the beginning of the pandemic and throughout, community teams are consulting with partners—local health departments, advocacy groups, providers of senior care—and regulatory agencies such as the Virginia Department of Health (VDH), Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS) and Department of Social Services (DSS) to understand how to best move forward with services following COVID-19 vaccination.

Vaccination rates amongst independent living residents are at 94% or above in each community, while the rates amongst licensed areas are at 85% or higher. Residents in licensed areas may have had to defer their vaccination due to exposure and/or test results which leads to a slightly lower rate. The vaccines have been shown to decrease the incidence of symptomatic disease, however, it is less clear regarding the effect on transmission and infections without signs/symptoms. Because of this, LifeSpire of Virginia communities may not see an immediate return to normal to the extent, or as quickly. The clinical teams still need to understand how the vaccine works over time and how it prevents the virus from spreading if a vaccinated individual were to get infected.

The CDC and VDH continue to recommend that even after vaccination, the same infection control practices that have been in place throughout the pandemic remain. Per communication from VDH regarding updates for Virginia long-term care communities dated February 8, the CDC “is working better to understand the effect of vaccines on preventing infection and transmission before modifying recommendations for IPC [infection prevention and control], testing, or quarantine of residents or staff. In addition, the Centers for Medicare and Medicaid Services (CMS) is currently reviewing visitation guidance to determine any changes to visitation once residents and family members are fully vaccinated”. At this time, VDH advises long-term care facilities are required to continue to follow all existing recommendations regarding visitation, testing, use of personal protective equipment and quarantine.

Operations within licensed areas will continue to be based on the presence of positive cases within residents and team members as required per regulations. However, communities will re-engage these areas to the extent possible based on CDC, VDH and CMS requirements while providing ways for residents to socialize and participate in meaningful programs until reopening occurs. Also, with revised guidance from regulatory agencies coming, adjustments will be made so residents can reconnect with others at the highest level and as quickly as possible. Again, the least restrictions are desired so residents can live the highest possible quality of life.

With the high rate of vaccination in the independent living areas, combined with declining county positivity rates, communities will be adjusting service areas and operations within this level of care. Each community will convey specific service and operational changes; however, please expect to see the following for independent living:

  • Visitation to apartments/cottages as resident permits—though visitors may be required to be screened, using current processes, upon entry.
  • Independent living residents may dine with other residents or guests in designated dining venues—this process may already be in place in some communities.
  • Transportation of groups of residents to outings via community vehicles. The size of the group is dependent upon the size of the vehicle.
  • Re-introduction of self-service options such as buffets, beverage stations, dessert stations. Mask use will be required while in self-service lines. Hand sanitizer will be used at food lines. Barriers, like gloves or paper, will be used when touching common utensils. A team member will monitor.
  • Increase in size of gatherings, based on room size, for educational and religious programs.

Because departments work so intricately, team members may experience cases of COVID and/or exposure to COVID which may result in a trickling down effect to other team members. This could result in team members being required to quarantine at home. In a case such as this, departments may need to tweak service delivery on a short-term basis. Communities will communicate any tweaks in service delivery and departments will resume normal service delivery as soon as possible. Please be assured communities are doing everything possible to prevent a situation such as this.

To balance safety with personal choice and social wellbeing, adjustments like the ones listed above, will be made. Communities will continue with interventions already in place to reduce risk:

  • Appropriate cleaning and disinfecting, particularly for common areas, shared spaces and high touch surfaces
  • Monitoring residents’ health and rapid identification/response to signs of illness
  • Wearing facemasks except during dining
  • Frequent handwashing
  • Ongoing education for residents and team members regarding infection control practices and revised services/operations
  • Encouraging/educating residents and team members on the importance of self-reporting any signs of illness and possible exposure to a positive or suspected COVID-19 case.

Recently issued guidance from the CDC and VDH states there are some individuals if fully vaccinated, who are not required to quarantine after having close contact with someone with COVID-19 or suspected of having COVID-19.  This new guidance does not apply to individuals residing in healthcare, assisted living and memory support.

Independent living residents who meet the following criteria are no longer required to quarantine after having close contact with someone with COVID-19:

  • Have had COVID-19 in the past three months as long as they do not develop new symptoms.
  • Have been fully vaccinated for COVID-19 within the past three months.  Fully vaccinated means two weeks or more have passed since receipt of the second dose of a two-dose vaccine.
  • Have no sign/symptoms of COVID-19.

This new guidance states “it is very important that all people who are not required to stay home (quarantine) monitor themselves for symptoms for 14 days after their last exposure and continuing following all recommendations…”.

It is disappointing the new guidance does not apply to the higher levels of care. The guidance states “fully vaccinated residents of healthcare facilities should continue to follow quarantine recommendations after close contact with someone with COVID-19.” The CDC states this “is due to the unknown vaccine effectiveness in this population, the higher risk of severe disease and death, and challenges with social distancing in healthcare settings.”

Though life will not return to normal immediately after receiving two doses of the vaccine, the light is at the end of the tunnel. Once cases go down overall in communities at large, more normal activities will resume and if cases don’t go up again, herd immunity has been reached. Contact between two people is safest if both are vaccinated, but please keep in mind that vaccines aren’t 100% effective and that the data is still out on how much the vaccine reduces transmission. Risk mitigation strategies need to remain in place until more people overall are vaccinated and infections decrease in number and remain low.

LifeSpire of Virginia communities will continue to focus on getting residents and team members vaccinated. Communities will provide further information regarding campus-specific vaccination plans.

LifeSpire of Virginia Names New Lakewood Executive Director

The LifeSpire of Virginia management team is pleased to announce that Heather Crumbaugh was recently named executive director of Lakewood Retirement Community, effective March 8. She has more than 15 years of experience in all aspects of senior living, including improving operational efficiencies and outcomes, team and census building, strategic planning and project management.

Crumbaugh most recently served as the regional director of operations, mid-Atlantic region for Senior Lifestyle Corp., where she had operational oversight of ten communities offering independent living, assisted living, and memory support across five states. In that position a noted accomplishment was improving the organization’s net operating income by over $500,000 within one year.

Prior positions include serving as vice president of sales and operations for upscale senior living communities in S.C., as well as CEO of a highly regarded life plan community in Chapel Hill, N.C.

“Throughout her career, Heather has proven a tremendous ability to address challenges across multiple environments and thrives on improving resident and team engagement, while creating a culture of hospitality and wellness focus,” Ray Fisher, LifeSpire of Virginia’s COO, stated. “We are very excited that she is joining our team as her depth of experience, sense of commitment and leadership skills will greatly benefit our residents and team members at Lakewood.”

Crumbaugh stated she is especially enthusiastic about returning to a community setting that she can call home.

“I’m very excited about the opportunity to lead Lakewood into the future and I can’t wait to get to know all of the team members and residents,” she said.

Crumbaugh and her husband, Wade, are parents to seven adult children. She enjoys traveling, gardening, trying new recipes and said her greatest recreational joy is when she can beat Wade at golf.

LifeSpire of Virginia Welcomes Four New Trustees to Its Board

LifeSpire of Virginia is pleased to welcome four new members to its Board of Trustees. Sharon Brooks, John Jung, Jr., Pamela Parsons and John Poma officially joined the board on January 1.

With more than 30 years of experience senior living, Brooks’ areas of expertise include market strategy, advertising, sales, consumer research and development planning. Brooks built and recently sold a 50-person marketing consulting firm. Currently, as the chief marketing officer for Boston-based 2Life Communities, she is focused on marketing communications and developing a prototype product for the middle market.

Jung recently retired as senior managing director and head of capital markets at BB&T. In that role, he was responsible for leading BB&T’s capital markets efforts, which included sales and trading, origination, mergers and acquisitions, tax-exempt finance and foreign exchange. In addition, Jung was responsible for integrating BB&T capital markets with BB&T’s corporate and community banks. He was a member of BB&T’s senior leadership team and served on many public and private boards.

Parsons is a registered nurse with over 25 years of experience as a geriatric nurse practitioner. She holds a Doctor of Philosophy degree from Virginia Commonwealth University (VCU). At present, she serves as an Associate Clinical Professor and the Associate Dean of Practice and Community Engagement at VCU’s School of Nursing.

With more than 30 years of progressive responsibility for leading teams, executing strategic initiatives, improving and streamlining processes, Poma serves as the chief legal counsel for Tidewater Physicians Multispecialty Group, P.C. He also teaches as an adjunct professor at William & Mary Law School.

LifeSpire of Virginia’s Board of Trustees voted in early December to appoint these four new members in 2021. These new members joined as Craig Hopson of Midlothian and Bob Yeaman, III, of Culpeper cycled off the board at the end of December.

It is always exciting to welcome new members to our esteemed Board of Trustees. Our four new members bring extensive knowledge of and expertise in the senior living industry and I look forward to working alongside them as we usher in continued growth and development throughout our organization.

Jonathan Cook
LifeSpire of Virginia President and CEO

Turkey Time: LifeSpire of Virginia Team Members Hand Out Turkeys

On December 9, 15 and 16, members of the LifeSpire of Virginia team braved the cold temperatures, snow, rain and, of course, sunshine to distribute turkeys to every LifeSpire of Virginia team member.

In total, 356 gobblers were given to each and every member of the team at Lakewood, 200 at The Glebe, 288 at The Chesapeake and 196 at The Culpeper. The Virginia Baptist Homes Foundation coordinated the onsite delivery with Sysco Virginia and Sysco Hampton Roads and several team members were standing by to receive the boxes of the Jennie-O turkeys.

VBH Foundation Vice President Jodi Leonard said the experience was extremely rewarding.

“Our community team members have had a challenging year. What an honor it was to thank them in person for their dedicated, compassionate care for all of our residents. I hope that this small gesture of gratitude relays the enormous appreciation LifeSpire of Virginia and the VBH Foundation have for their servant leadership. We wish everyone a peaceful holiday season.”

Jodi Leonard
VBH Foundation Vice President

COVID Vaccine Update

The Federal Drug Administration (FDA) has approved the vaccine for COVID-19. As senior care providers, all of LifeSpire of Virginia’s communities are on the list to be one of the first areas serviced by CVS and Walgreens clinics to vaccinate residents and team members through a federal partnership. There is still information pending from the Virginia Department of Health, Centers for Disease Control and Prevention and Centers for Medicare and Medicaid Services, but LifeSpire of Virginia’s leadership team wanted to provide some direction.

First and foremost, the choice is up to each individual if they want to receive the vaccine. The FDA fact sheet will be included with the consent forms so everyone can make an informed decision. After consultation with many medical professionals, regulatory agencies, LifeSpire of Virginia’s community medical directors and nursing professionals, the leadership teams strongly recommends that all residents and team members receive the vaccination.

Each LifeSpire of Virginia community team will be developing a schedule for all team members and residents to receive the vaccination and will follow up with the next steps for vaccination administration.

All LifeSpire of Virginia communities were given the choice to opt-out of the federal administration program. Doing so likely would have led to difficulties procuring the vaccination. Within the federal administration program, team members and residents should expect insurance providers to be billed for these services. Also, the federal program will provide pharmacy team members to administer, track and report all the data required by the FDA and other regulatory bodies.

Though the vaccine is approved, LifeSpire of Virginia communities will still need to monitor infection rates, screen visitors and operate much like it has been for some time meaning community life will not return to normal immediately.

Glebe Residents Express Gratitude This Thanksgiving

The ongoing pandemic has forced all of LifeSpire’s teams to get creative when it comes to connecting residents with their loved ones. Because many residents at The Glebe will not be able to celebrate in person this Thanksgiving, they were given the opportunity to record video greetings for family members to express gratitude for their many blessings.

This holiday season will be unlike any other, but the message remains the same: the extended Glebe family has so much to be thankful for.

Hear snippets of some of the video messages sent to loved ones near and far:

Update on the Governor’s Nov. 13 Executive Order

Earlier this month, LifeSpire’s leadership team released communications regarding precautions for holiday celebrations for the safety of residents, families and team members. The previous memos stated that plans might need to change based on regulations and recommendations from various governing agencies. The governor released new guidance, which we would like to share with you.

On November 13, Gov. Ralph Northam released an executive order tightening certain restrictions due to COVID-19. This statewide order, which applies to all Virginia residents, went into effect on November 16. LifeSpire’s team consulted with the Virginia Department of Health and other subject matter experts to help us understand how to apply these additional restrictions to the communities reasonably. 

After review and consultation, the LifeSpire leadership team determined that much of the governor’s directive is already in place in our communities. For the most part, the holiday plans previously shared will be carried out without modification.

For all levels of care, the approach to dining will remain the same as previously implemented. Tables will be six feet apart. Residents and guests must wear face coverings except when eating. The space will be cleaned and disinfected frequently. The number of visitors will be limited. Reservations are required.   

Based on the recent governor’s order, the following will be effective immediately:

  • Independent living programs and activities will not exceed 30% of allowed occupancy for the room in use. In previous directives, these spaces were allowed up to 50%.  
  • Twenty-five individuals will be permitted in assisted living, memory support and healthcare program and activity areas.  
  • Specific programs/activities may need a reservation/sign-up ahead of time. The number of participants for all care levels may be limited. Each community will provide specific guidance in this regard.
  • Fitness areas: all participants should maintain a distance of 10 feet apart.
  • Entertainment areas and events: all participants should remain six feet apart. However, if physical activity is to occur, residents and guests should maintain a distance of 10 feet of separation.
  • More than 25 individuals may attend religious services in all levels of care with the appropriate precautions.
  • Gatherings not covered above are limited to no more than 25 individuals.

LifeSpire communities will continue with the previously communicated plan to mitigate the risk of COVID-19 transmission. These efforts include, but are not limited to:

  • Seven-day quarantine for residents who live in healthcare, assisted living or memory support upon return from a family gathering/holiday celebration, with testing on day eight.  (Any resident who declines a test on day eight will need to quarantine for a total of 14 days.  The test will be sent to the lab for processing which may take 24 to 72 hours.  Quarantine will continue while awaiting results). 
  • Monitor all healthcare, assisted living and memory support residents for any illness signs to quickly identify and respond.
  • A recommendation that residents do not leave their home if diagnosed or have symptoms of COVID-19, are waiting for test results or are exposed to someone with COVID-19 in the last 14 days.
  • Encouragement for independent living residents to self-monitor and self-report immediately any signs/symptoms of illness and to avoid community gathering areas for at least seven days if attending a holiday celebration away from the community.
  • The encouragement that all community members wear masks (when not eating), social distance and frequently wash hands. 
  • Screen all individuals before entering our communities.

Please consider the governor’s tightened restrictions as you make and revise your holiday plans. Please contact the community leadership team directly with questions or to discuss individual situations.

Though these frequent changes can be frustrating. The LifeSpire team would like to reassure residents, families and team members that the extended community continues to be our top priority. Community teams are working hard to reduce the transmission of COVID-19 while facilitating the essential connection between residents and their families. We continue to explore ways to make the holiday season as memorable as possible for all.