Tag Archives: The Glebe

LifeSpire of Virginia appoints new leadership at The Glebe

By Ann Lovell

Ellen D’Ardenne is the new executive director of The Glebe.

RICHMOND, Virginia—LifeSpire of Virginia is pleased to announce the selection of Ellen D’Ardenne as executive director of The Glebe, a LifeSpire continuing care retirement community in Daleville.

Most recently, D’Ardenne served as administrator of health services at The Glebe. She joined The Glebe in 2005 as the director of dining services. After 25 years of food service management in the hotel, restaurant, and senior living industries, D’Ardenne was looking for a new challenge. In May 2006, she began a health care administration degree program, which led her to become a licensed nursing home administrator in June 2010. With experience in assisted living administration and skilled nursing management, she further expanded her role in April 2011 by assuming leadership of The Glebe’s health and wellness programs.

“We are pleased to promote Ms. D’Ardenne to lead The Glebe,” said Jonathan Cook, LifeSpire president and CEO. “She has been a part of The Glebe from its beginnings and has played a major role in The Glebe’s success. We have every confidence she will lead The Glebe with excellence and a focus on resident-centered care.”

D’Ardenne and her husband, Dwayne, have three children. She enjoys cooking, kayaking, cycling, and running.

Brandon Evans is the new administrator of health services at The Glebe.

In a related move, The Glebe’s director of nursing, Brandon Evans, has been promoted to administrator of health services, the position vacated by D’Ardenne’s promotion. Evans joined The Glebe in 2011. He is a registered nurse who began his health services career as a nursing assistant, progressed to a licensed practical nurse and then obtained his registered nurse license. Evans’ nursing background includes supervisory responsibilities over a large skilled nursing program with more than 180-skilled beds, infection control, quality improvement and staff development.

Brandon received his associate’s degree in science, registered nursing, cum laude from Virginia Western Community College, and he is a member of Phi Beta Kappa Honor Society. He received a bachelor of science in nursing from the Jefferson College of Health Science. He and his wife, Amy, have two children. He enjoys hunting and fishing.

 

Ann Lovell is Corporate Director of Communications for LifeSpire of Virginia, formerly Virginia Baptist Homes. For more information, email alovell@lifespireliving.org or call (804) 521-9192.

LifeSpire of Virginia operates four continuing care retirement communities in Virginia: The Chesapeake in Newport News, The Culpeper in Culpeper, The Glebe in Daleville and Lakewood in Richmond.

 

NOW HIRING: Executive Director of The Glebe

08/18/17

RICHMOND, Virginia—LifeSpire of Virginia is seeking to hire an executive director for The Glebe, a not-for-profit life plan community in Daleville, Virginia. The Glebe is one of four communities owned and operated by LifeSpire of Virginia, based in Richmond, Virginia.

The Glebe currently consists of 154 independent living apartments/cottages, 32 assisted living beds, and 32 skilled nursing beds.  Master Planning is underway to consider growth opportunities for additional independent living apartments and/or a memory care neighborhood.

The community has an outstanding reputation in the Roanoke market and currently provides service to 256 residents and currently employs 192 staff members. The health center provides excellent care and has a 5-star rating with the Centers for Medicare and Medicaid Services.

Reporting to the Chief Operating Officer, the Executive Director is responsible for continuing and enhancing the reputation of the community by providing strategic leadership consistent with the LifeSpire mission, vision, and values. The Executive Director shall provide leadership in the development of policies, procedures and plans which result in the accomplishment of both the organization’s long- and short-range goals. The Executive Director is responsible for ensuring the development and delivery of appropriate services to residents, clients, and their families.

Key qualifications, duties, and personal characteristics for this position are:

QUALIFICATIONS:

  • Minimum 5 years’ experience as an Executive Director of a life plan community
  • Bachelor’s degree in a relevant field
  • NHA license is a plus, but not required
  • Thorough understanding of the senior housing industry
  • Financial management skills; ability to develop and manage the budget for the entire community; identify areas for expense savings or revenue generating opportunities
  • Ability to maintain and strengthen positive working relationships with staff, residents, and leadership across communities
  • With support of the leadership team, develop and implement a strategic plan that aligns with the LifeSpire mission, vision, and values
  • Provide quality programming and services that meet the needs of today’s and tomorrow’s consumer
  • Develop and sustain a community culture of teamwork, professionalism, mutual respect, continuous quality improvement, and accountability
  • Develop a strong team of competent and committed professionals who are committed to service excellence
  • Articulate a vision, create consensus, and motivate people to build a sense of community

KEY DUTIES AND RESPONSIBILITIES:

  • Support the strategic plan and direction of LifeSpire of Virginia.
  • Direct the overall operations of the facility while complying with state and federal regulations as well as the company’s policies and procedures
  • Ensure compliance and licensure with all licensing agencies
  • Manage occupancy development.
  • Plan, develop, and manage facility’s operating and capital budgets
  • Develop and monitor all contracted provider services.
  • Foster effective communications and teamwork among the facility’s management group
  • Maintain current knowledge about changes in federal, state, and local regulations
  • Focus on achieving and maintaining 5-star status in the community

PERSONAL CHARACTERISTICS:

The ideal candidate will be a competent, compassionate, and committed professional who is willing to enter into a long-term commitment of service to the organization and do so within a team-oriented, collaborative, servant-leadership environment.  He/she will be a person of high integrity and ethical standards and have a personal reputation that will reflect well on the organization.  Of equal importance will be a high standard of care and concern for current and future residents.  He/she will evidence a commitment to establishing community collaborations. As a relationship-oriented person, the Executive Director will be an excellent communicator and will maintain a visible presence among staff, residents, clients, and within the surrounding community.

This job offers a competitive base salary with a bonus incentive structure, as well as an excellent benefits package. The full-time benefits package includes options for health, dental, and life insurance, retirement plan, generous paid time off, and relocation assistance.  EOE.

Qualified applicants may apply by e-mailing a resume to:

jobs@lifespireliving.org

 

 

The Glebe and Lakewood named ‘Best Nursing Homes’

By Ann Lovell

RICHMOND, Virginia—Two LifeSpire of Virginia continuing care retirement communities recently received the distinction of “Best Nursing Home” by U.S. News & World Report. Lakewood in Richmond’s West End and The Glebe in Daleville were two of 38 retirement communities in Virginia — out of slightly more than 2,000 nationwide — that received the magazine’s honor.

U.S. News evaluated more than 15,000 nursing homes nationwide and released the list in November 2016. The ratings — based on overall performance and data from Nursing Home Compare at the federal Centers for Medicare and Medicaid Services — are designed to “help potential residents and their loved ones navigate this difficult process” of selecting a nursing home that meets an individual’s needs, said Brian Kelly, editor and chief content officer of U.S. News.

“We are very pleased that Lakewood and The Glebe received this distinction,” said Jonathan Cook, LifeSpire’s president and CEO. “This honor simply underscores what we already know: Our communities are dedicated to providing quality care based on our mission of service and our history of compassion. We applaud them for their work.”

 

Ann Lovell is Corporate Director of Communications for LifeSpire of Virginia, formerly Virginia Baptist Homes. For more information, email alovell@lifespireliving.org or call (804) 521-9192.

LifeSpire of Virginia operates four continuing care retirement communities in Virginia: The Chesapeake in Newport News, The Culpeper in Culpeper, The Glebe in Daleville and Lakewood in Richmond.

LifeSpire communities recognized for excellence

10/18/16

By Ann Lovell

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RICHMOND, Virginia—LifeSpire leadership recognized each of its four continuing care retirement communities for operational and customer service excellence at an awards ceremony Sept. 27. LifeSpire owns and operates four retirement communities serving approximately 1,200 residents throughout Virginia: The Culpeper in Culpeper, The Glebe in Daleville, The Chesapeake in Newport News, and Lakewood in Richmond.

The awards included:

  • Perfect survey: Presented to the communities that achieved a perfect survey or no deficiencies on annual state health inspections for skilled nursing.
    • Perfect survey 2015: The Glebe
    • Perfect survey 2015: Lakewood
    • Perfect survey 2016: The Chesapeake
  • Spirit of Giving 2016 for highest percentage of employees participating in the employee crisis fund: The Culpeper
  • First Impression 2016 for best appearance of the community: The Culpeper
  • Overall resident satisfaction 2015 for highest resident satisfaction on the 2015 Independent Living resident satisfaction survey: The Glebe
  • Overall resident satisfaction participation 2015 for the highest percentage participation in the 2015 resident satisfaction process: The Glebe
  • Overall employee satisfaction participation 2016 for the highest percentage of employee participation in the 2016 employee satisfaction survey: The Glebe
  • Overall employee satisfaction 2016 for the highest cumulative score on the 2016 employee satisfaction survey: Lakewood
  • Safety First Award for the least amount of dollars spent per claim year: The Glebe
  • Fiscal Management 2015 for the community that performed best compared to budget in relation to campus financial results: Lakewood
  • Fiscal Management 2016 for the community that performed best compared to budget in relation to campus financial results: The Culpeper
  • Graves-Morris Award for largest net gain in independent living occupancy: The Culpeper
  • The Appalachian Trail Award for most independent living move-ins: Lakewood
  • Mount Everest Award for highest sustained occupancy: Lakewood
  • Peak Performance Award for highest closing ratio:
    • Rose Wallace of The Culpeper
    • Dreama Slone of the The Glebe
    • Liz Gee of The Chesapeake
  • The Innovator’s Award for marketing innovation: The Chesapeake

Each LifeSpire community provides a full continuum of care to address the changing health needs of seniors. Readily accessible assisted living, 24-hour nursing care, physical therapy and memory support services combined with a focus on exceptional dining, wellness and hospitality are hallmarks of each LifeSpire community. For more information, contact one of our marketing professionals at the community nearest you:

Rose Wallace, The Culpeper in Culpeper, 540-825-2411 or email rwallace@theculpeper.org
Helen Burnett, The Glebe in Daleville, 540-591-2100 or email hburnett@theglebe.org
Liz Gee, The Chesapeake in Newport News, 757-223-1600 or email lgee@thechesapeake.org
Donna Buhrman, Lakewood in Richmond, 804-740-1900 or email dbuhrman@lakewoodwestend.org


Ann Lovell is corporate director of communications for LifeSpire of Virginia, formerly Virginia Baptist Homes. For more information, email alovell@lifespireliving.org or call (804) 521-9192.

LifeSpire of Virginia operates four continuing care retirement communities in Virginia: The Chesapeake in Newport News, The Culpeper in Culpeper, The Glebe in Daleville and Lakewood in Richmond.

 

LifeSpire residents participate in Active Aging Week … and stay fit year-round

By Ann Lovell

Since 2003, the International Council on Active Aging has promoted Active Aging Week during the last week of September. LifeSpire residents in each of its four communities participated in a variety of activities, Sept. 25 – Oct. 1, including walking tours, aquatic exercise, glow-in-the-dark games, Segway outings, drum circles, and mystery walks.

nustep-marathonNuStep Marathon: Forty-three residents participated in The Glebe’s NuStep marathon. Each signed up for a 30-minute time slot on a NuStep machine, keeping two NuSteps occupied continuously for about 11 hours! A few residents who had never tried the NuStep joined a team, prompting Rachel Carson, The Glebe’s wellness coordinator, to proclaim the NuStep marathon the “biggest success” of this year’s Active Aging Week.

lakewood-active-aging-allen-brownLakewood’s drum circle: This interactive event allowed Lakewood residents to enjoy making music while reaping the health benefits of ensemble drumming. While research suggests learning any new skill diminishes and even prevents senile dementia, the physical act of drumming has additional advantages, including improved circulation and loosening stiff joints in the shoulders, arms, and hands.

Research shows that an active lifestyle lessens the challenges and increases the opportunities associated with aging. In addition to celebrating Active Aging Week, LifeSpire seeks to provide an environment within its four communities that offers aging adults programs, guidance, and support for healthy aging — all year long.

the-culpeper-mr-bob-hill Bob Hill, a resident at The Culpeper, is one example of a LifeSpire resident committed to wellness. Hill stays fit by running three times a week, and his fitness goals give him the strength, energy and stamina to volunteer with a number of humanitarian organizations. In the past, Hill’s volunteerism led him to North Africa where he helped build dams, repair schools, and mentor the children of female prisoners who lived in the prison with their mothers. He has also served the needs of low-income people through World Changers in Norfolk by inspecting homes and offering needed repairs to make the homes safer, warmer and drier.

jesse-hughesJesse Hughes, a resident of The Chesapeake, is another example of LifeSpire wellness. Hughes participated in the Virginia Senior Games May 17 – 21 with more than 2,100 participants. Hughes won a gold medal in basketball and three silver medals in the 50-yard run, 25-meter backstroke, and the broad jump. Since moving to The Chesapeake, Hughes has made sure to keep his body in top shape by participating in the many wellness programs the community offers.


LifeSpire owns and operates four continuing care retirement communities serving approximately 1,200 residents throughout Virginia: The Culpeper in Culpeper, The Glebe in Daleville, The Chesapeake in Newport News, and Lakewood in Richmond.

Each LifeSpire community provides a full continuum of care to address the changing health needs of seniors. Readily accessible assisted living, 24-hour nursing care, physical therapy and memory support services combined with a focus on exceptional dining, wellness and hospitality are hallmarks of each LifeSpire community. For more information, contact one of our marketing professionals at the community nearest you:

Rose Wallace, The Culpeper in Culpeper, 540-825-2411
Helen Burnett, The Glebe in Daleville, 540-591-2100
Liz Gee, The Chesapeake in Newport News, 757-223-1600
Donna Buhrman, Lakewood in Richmond, 804-740-2900

Ann Lovell is corporate director of communications for LifeSpire of Virginia. For more information, contact her at alovell@lifespireliving.org or (804) 521-9192.

A financial success story: The Glebe rebounds from 2010 bankruptcy

08/05/16

By Ann Lovell

glebe_aerial_retouch_ADALEVILLE, Virginia—Chapter 11 bankruptcy is typically the death knell for an organization, particularly a faith-based nonprofit like The Glebe, a continuing care retirement community — or CCRC — outside Roanoke. That’s why The Glebe’s recovery from its Chapter 11 filing in 2010 and its strong financial health today are worth celebrating, says Joe Kelley, chief financial officer of LifeSpire of Virginia, formerly Virginia Baptist Homes (VBH), The Glebe’s parent company.

“The Glebe is the first CCRC we know of to go through bankruptcy and come out with the same ownership and the same management,” Kelley says. “It could have changed hands, changed managers or they could have closed it up and turned it into an apartment building.”

Instead, Kelley says, The Glebe came out of the bankruptcy not only financially healthy but also stronger relationally. “We retained all the residents. In fact, the adversity of the Chapter 11 process brought the residents together,” he says.

Ben Burks, executive director of The Glebe since 2013 agrees. Burks also credits the support of then-VBH and the commitment of The Glebe’s staff as key factors in The Glebe’s survival.

“The staff remained through the bankruptcy,” Burks said. “Many did a phenomenal job and worked well with the residents. The leadership of VBH also served the residents well.”

The Glebe’s cohesiveness among residents, staff and corporate leadership is borne from a high level of trust and the commitment to work together, says Joy McNabb, a resident of The Glebe since 2006. During the bankruptcy, the U.S. bankruptcy court appointed McNabb as chair of the unsecured creditors’ group, which was largely comprised of The Glebe’s residents.

“There was a strong trust factor among residents that VBH would take care of us, and they did,” McNabb says. Even in the worst of days, “we didn’t feel like we would lose our homes.”

A HISTORY OF SERVICE

The Glebe is one of four LifeSpire of Virginia continuing care retirement communities. LifeSpire, formerly known as Virginia Baptist Homes, is a faith-based nonprofit organization serving Virginia’s senior adults for more than 70 years. In 1945, Dr. J.T. Edwards, pastor of Culpeper Baptist Church, recognized the need to assist Virginia’s seniors in their retirement years. Edwards collaborated with the Baptist General Association of Virginia to build the first VBH retirement community in Culpeper, which opened in 1948. Over the years the organization expanded, opening The Chesapeake in Newport News in 1969, and Lakewood in Richmond in 1978.

CAUGHT IN THE PERFECT STORM

Recognizing the potential need among seniors in the Roanoke Valley, VBH began making plans to build a similar retirement community in Daleville in the 1990s. The Glebe incorporated in October 1998. Unfortunately, Kelley explains, the project was fraught with problems nearly from the beginning.

“The Daleville you see when you go out there today isn’t the Daleville it was 10 years ago,” Kelley says. A then-remote location, a 100-year flood and construction delays contributed to a slower occupancy rate than financial projections originally assumed.

“Construction delays added a significant burden,” explains Peter Robinson, LifeSpire’s vice president of marketing and public relations. “The Glebe was supposed to open in 2003. The flood and the construction delays added 18 months to the opening. In this market, potential residents can’t wait 18 months. They have to move in somewhere, so we lost residents.”

The Glebe began admitting residents in 2005, and by 2008, the community was 70 percent full, Kelley says. Then in 2008, the U.S. capital and housing markets crashed. To complicate matters further, Botetourt County officials sued VBH for property taxes associated with The Glebe.

“They questioned if The Glebe was truly a nonprofit,” Robinson recalls. “They viewed us a country club that didn’t pay taxes.”

The case went to Virginia’s Supreme Court who in 2008 ruled 5-2 in favor of The Glebe, but the time and expense involved in adjudicating the case was extensive, Robinson says.

Later, in a 2009 interview with “The Roanoke Times,” Botetourt County district supervisor Terry Austin identified suing The Glebe as “the worst decision Botetourt county made” during his term.

“Our worst decision was to challenge The Glebe on their tax status,” Austin said. “The Glebe is truly a great asset to Botetourt County. I regret we created a bump in the road for both them and us along the way, and I wish them all of the success they deserve.”

At the time, however, this combination of factors proved disastrous.

INEVITABLE BANKRUPTCY

Like other Life Care CCRCs, The Glebe relies on a one-time entrance fee along with a monthly service fee from residents to meet its financial obligations. Monthly service fees cover operating expenses. Entrance fees are largely allocated to fund future liabilities associated with resident support, and a major portion of these fees are held in escrow, McNabb explains. In exchange, residents receive housing, use and privileges within the community for life, including Assisted Living and health care services. Often, prospective residents pay the entrance fee from proceeds received from the sale of their homes.

When the housing market crashed, homes didn’t sell, residents could not pay their fees and The Glebe did not have the funds available to service its debt, Kelley explains. As a result, in January 2008, the U.S. Bank National Association declared an “event of default” — an action or circumstance that causes a lender to demand full repayment of an outstanding balance sooner than it was originally due.

On paper, The Glebe’s financial picture was bleak. At times, historical financial reports show, The Glebe had as little as seven days cash on hand.

“Fortunately, the occupancy rate was high enough that The Glebe could meet its operating expenses, including payroll,” Kelley explains, “and we were able to sustain that occupancy rate through the bankruptcy.”

The Glebe’s financial difficulties also had no bearing on the day-to-day lives of residents, McNabb says. “As a resident, we didn’t feel any impact from (the shortage of cash).”

However, because the bond trustee could require repayment, the entire outstanding liability — $55,540,000 — was classified as a current liability within The Glebe’s balance sheet. By May 2008, the situation grew even more dire when, based on The Glebe’s financial difficulties, the Virginia Bureau of Insurance ordered that The Glebe could not accept entrance fees until its finances met state standards.

“Essentially, this action assured bankruptcy,” Kelley says.

Although bankruptcy was unavoidable — The Glebe filed for Chapter 11 Bankruptcy June 28, 2010 — management, staff and residents did not give up hope. Instead, they rallied together to find a workable solution. Management undertook programs to improve operational efficiencies, reduce operating expenses and increase occupancy. Residents provided funds to fight the state commission’s stay on entrance fees and went to court to try to reverse the decision.

THE PATH FORWARD

Salt Water Pool at the Aquatic Center DeardorffThe bankruptcy took two years to complete, but by the end of 2012, The Glebe was in a much healthier financial position, the state commission lifted the stay on collecting entrance fees, and residents who moved in during the bankruptcy paid their back entrance fees.

“By the end of 2012, the cash crisis was alleviated in part because everybody stayed,” Kelley explains. ”We had assumed that as many as 25 percent of residents might abrogate their contracts. We may have lost one person.

It was an extremely successful outcome,” Kelley continues. “Even the unsecured creditors, who usually get nothing, got 50 cents on the dollar. … In my mind that’s a win.”

McNabb agrees, “The integrity and honesty of VBH held this ship together.”

A BRIGHT FUTURE

Today, The Glebe’s future is “as bright as it’s ever been,” McNabb says. “We are comfortable we’ll be taken care of, and the residents here have something very, very special.”

Kelley and Burks agree.

“Today, The Glebe has 305 days cash on hand. We’ve had a clean audit every year since 2012. We are in better shape than ever,” Kelley says.

“Our occupancy is at 94 percent and growing,” Burks says. “We’ve put in place a number of management practices designed to help us listen, watch and improve. We have established and aligned all our goals within departments and among individuals, so every employee is held accountable to goals that align. … We are hard-wiring excellence into our systems with great effect.”

“We know the quality of life of our residents hinges on the culture of our work,” Burks continues. “To us, that is very significant.”


Ann Lovell is corporate director of communications for LifeSpire of Virginia. Contact her at alovell@lifespireliving.org or (804) 521-9192. 

The Glebe’s ‘Music in the Mountains’ raises $1,611 for Relay for Life

Carole and Friends 4-2-16 015
Carole Edwards and Friends perform for a near-capacity audience at The Glebe on April 2. Donations to this year’s concert support Relay for Life in Botetourt County.

By Ann Lovell

DALEVILLE, Virginia—Carole Edwards and Friends, a well-known piano ensemble in Botetourt County, raised $1,611 for the American Cancer Society’s Relay for  Life through concerts April 2 and 3 at The Glebe, a LifeSpire of Virginia continuing care retirement community. Attendance at both concerts, held as part of The Glebe’s “Music in the Mountains” series, reached near-capacity as the musicians performed selections by Bizet, Liszt, Joplin, Sousa and others.

Courtney Baker, community manager of the American Cancer Society’s Relay for Life in Roanoke, attended both performances. Baker noted that funds donated to Relay for Life support cancer research grants across the nation, including nine in Virginia. The Glebe is currently the largest supporter and top funding organization of Relay for Life in Botetourt County, Baker said.

The piano ensemble includes Edwards, Jackie Werb and Joy McNabb who live at The Glebe, as well as Deanne Vance and Erica Sipes of Roanoke. The group has performed concerts together for 43 years. 2016 marks their 11th year at The Glebe.


Ann Lovell is Corporate Director of Communications for LifeSpire of Virginia, formerly Virginia Baptist Homes. Contact her at alovell@lifespireliving.org or (804) 521-9192.

VBH ANNOUNCES NEW CORPORATE DIRECTOR OF COMMUNICATIONS

Lifespire AnnRICHMOND, Va.—Virginia Baptist Homes (VBH) is pleased to welcome Ann Lovell as Corporate Director of Communications. Ann is succeeding Monica Hillery who retired Feb. 5 after 43 years of service. Ann comes to VBH from the Southern Baptist International Mission Board (IMB) where she served 13 years as a missionary in media roles in the Philippines, South Korea and Thailand and four years on staff as a writer and editor in IMB’s communication center in Richmond.  As a missionary, Ann led Bible studies with local and international women in the Philippines and South Korea. In Thailand, she founded a ministry to exploited women and children, which focuses on sharing the gospel in the red-light districts of northern Thailand.

Ann’s prior experience also includes 11 years of Federal government service with the U.S. Department of Energy (DOE) in Oak Ridge, Tennessee, and with the U.S. Office of Personnel Management (OPM) in Knoxville, Tennessee. While at DOE, Ann wrote speeches, developed presentations and crafted legislative language for senior officials to present to local stakeholders, state and Congressional representatives and the White House.

Ann and her husband, Joe, have two daughters. Lauren is a senior at the University of Tennessee in Knoxville. Alli is a freshman in Tucker High School’s Advanced College Academy in Richmond.

Ann may be contacted by email at alovell@vbh.org or by phone at (804) 521-9192.

Please welcome Ann to the VBH family!

MEDIA CONTACT:
Peter Robinson
Vice President for Marketing and Public Relations
Virginia Baptist Homes
Corporate Headquarters:
1900 Lauderdale Drive, Richmond, VA 23238
Telephone: (804) 521-9276
Email: probinson@vbh.org